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  • Insite customization

    If a customer approves a page in Insite, we do not want them to have the ability to make a comment.
    As in, "page approved but please fix color". Can we turn this option off?
    Todd Keffer
    Color Management and Workflow Specialist, G7

    HBP Inc.
    Hagerstown, MD 21740
    800-638-3508
    [email protected]

  • #2
    The old "approved but not really approved" situation. The never ending battle is to get your CSRs trained in Insite so they can properly demonstrate it to the customers instead of just letting them loose on it with no understanding. I see the problem more as a communication issue rather than a technical one.
    Mike Powell
    Prepress Manager
    Optima Press
    Osborne Park, Western Australia

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    • #3
      Hi Todd
      Just to let you know I have added you to the Feature Request (INST-13134) with regards to removal of comments when setting the page status to Approved (Smart Review, Preview and Pages List).
      There is no timeline on when this will be completed.

      Thanks
      Brenda
      Brenda Power
      Kodak Software Division
      Unified Workflow | Product Manager
      http://graphics.kodak.com

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