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What are the guidelines for rating threads?

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  • What are the guidelines for rating threads?

    We’d like you to rate the threads on how useful they are in resolving your questions.

    Rating Guide:
    1. Excellent – this post resolved my issue
    2. Good – this post helped me toward resolving my issue
    3. Average – this post provided useful information, but did not directly help resolve my issue
    4. Bad – this post provided information not relevant to my issue
    5. Terrible – this post was inappropriate
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